Village of Waverly Water and Sewer Departments

General Information

NOTICE TO ALL WATER AND SEWER CUSTOMERS
 
In order to sustain an asset management plan required by the Ohio EPA for the water department, new water rates were adopted on December 1, 2020 (Ordinance 51-2020). Those rates can be viewed by clicking the water rates link on the left of this page. Waverly intends to switch to a monthly billing system by 2023 which will give added benefits to Waverly water customers.

Beginning July 1, 2020 disconnects for non-payment of water and sewer utility bills will resume. To avoid disconnects, payment arrangements can be made by contacting the water and sewer billing office 
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Waverly's primary billing system for water and sewer is done on a quarterly basis (every three months). 

RESIDENTIAL QUARTERLY BILLING 

All payments are due by the 15th of your quarterly billing month, a 10% late fee will be applied on the 16th of the month. All bills are mailed at the end of the previous month.  We are not responsible for delays in postal service delivery. If you do not receive your bill within the first week of your billing month, please contact our office at 740-947-4888. See billing schedule below.

Accounts beginning with a #1 are billed in the months of:

January

April

July 

October

 

Accounts beginning with #2 are billed in the months of:

March

June

September

December


COMMERCIAL MONTHLY BILLING


Commercial bills are due on the 21st of each month, a 10% late fee will be applied on the 22nd of the month. If you do not receive your bill within the first week of the month, please contact our office at 740-947-4888.


READING INSIDE METERS


Customers who have inside meters can now take a picture of their meter and text it to 740-971-3903 (this number does not receive phone calls),  or email a photo of the reading to: [email protected].

* Be sure to include your address and account number when texting or emailing a photo of your meter reading 

* Texting charges may apply depending on your mobile plan. Check with your carrier to ensure you have texting included in your mobile plan. 

 

Payments can be made at www.cityofwaverly.net/waterandsewerdepartments.aspx, be sure to include the 1.5% processing fee.

 
Our billing office is located at:
211 W. North St.
Waverly, OH 45690 
 
Office hours:
*Holidays Excluded
*Closed daily from 12pm-1pm
*Drop box available at front door for payments 24/7 
Monday: 8am-4pm
Tuesday: 8am-4pm
Wednesday: 8am-4pm
Thursday: 8am-4pm
Friday: 8am-4pm
Saturday: Closed
Sunday: Closed 

*In person access is currently restricted due to Covid-19. Please call or email for assistance.
 
Contact number: 
740-947-4888 
 
Email:
            [email protected] 
 

 
 
NOTICE!
There is a 1.5% Processing Fee for using this service. Details are contained within the payment page. If you do not wish to pay the Processing Fee, payments can be made at our main office. A drop box for after hours payments is located within the front door of our main office
 
Payments for restoration of service must be made at the mian office or by phone only. No payments for restoration of service should be made through this portal.
Additional Information