NOTICE TO ALL WATER AND SEWER CUSTOMERS
In order to sustain an asset management plan required by the Ohio EPA for the water department, new water rates were adopted on December 1, 2020 (Ordinance 51-2020). Those rates can be viewed by clicking the water rates link on the left of this page. Waverly intends to switch to a monthly billing system by 2023 which will give added benefits to Waverly water customers.
Beginning July 1, 2020 disconnects for non-payment of water and sewer utility bills will resume. To avoid disconnects, payment arrangements can be made by contacting the water and sewer billing office ________________________________________________________________________________________________________________________
Waverly's primary billing system for water and sewer is done on a quarterly basis (every three months).
RESIDENTIAL QUARTERLY BILLING
All payments are due by the 15th of your quarterly billing month, a 10% late fee will be applied on the 16th of the month. All bills are mailed at the end of the previous month. We are not responsible for delays in postal service delivery. If you do not receive your bill within the first week of your billing month, please contact our office at 740-947-4888. See billing schedule below.
Accounts beginning with a #1 are billed in the months of:
January
April
July
October
Accounts beginning with #2 are billed in the months of:
March
June
September
December
COMMERCIAL MONTHLY BILLING
Commercial bills are due on the 21st of each month, a 10% late fee will be applied on the 22nd of the month. If you do not receive your bill within the first week of the month, please contact our office at 740-947-4888.
READING INSIDE METERS
Customers who have inside meters can now take a picture of their meter and text it to 740-971-3903 (this number does not receive phone calls), or email a photo of the reading to: [email protected].
* Be sure to include your address and account number when texting or emailing a photo of your meter reading
* Texting charges may apply depending on your mobile plan. Check with your carrier to ensure you have texting included in your mobile plan.
Payments can be made at www.cityofwaverly.net/waterandsewerdepartments.aspx, be sure to include the 1.5% processing fee.
Our billing office is located at:
211 W. North St.
Waverly, OH 45690
Office hours:
*Holidays Excluded
*Closed daily from 12pm-1pm
*Drop box available at front door for payments 24/7
Monday: 8am-4pm
Tuesday: 8am-4pm
Wednesday: 8am-4pm
Thursday: 8am-4pm
Friday: 8am-4pm
Saturday: Closed
Sunday: Closed
*In person access is currently restricted due to Covid-19. Please call or email for assistance.
Contact number:
740-947-4888
Email: